Complete AI Platform: Catalog • Bookings • Orders • Sales • Support

Transform customer service with Artificial Intelligence

Automatizează vânzările și suportul clienți, răspunde instant 24/7 și redu costurile cu până la 70%. Agenți AI integrați cu WhatsApp, Facebook și website.

GDPR Compliance
Implementation 30 minutes
Dedicated support

Tissia AI

Online now

Hi there! I would like to know the status of my order.

Hello! 👋 Please tell me the order number or the email address used to order.

Order #12847

I found the order! 📦

-- Status -- In Delivery
Estimated Delivery Tomorrow, 10:00-14:00
Tissia writes...
70%
Reduce costs
24/7
Availability
Integrations

Connected to your entire ecosystem

Tissia communicates with customers and acts in your systems - all automated, smart and secure.

Communication channels

Be present where your customers are

WhatsApp
Messenger
Instagram
Email
Web Chat
SMS

All conversations in one unified dashboard, with intelligent transfer to human agents when needed.

Internal systems

AI is at work in your systems

CRM
ERP
Databases
CALENDAR
E-commerce
API

Secure and controlled access - you define what the AI can access and execute.

Integrated Features

Everything you need, included in the platform

Catalog

Products & Services

Bookings

Live availability

Orders

Processing & Status

Reviews

Customer feedback

API

REST & Webhooks

34 Languages

Multilingual

All features are ready to use - no complex configurations or additional integrations required.

Smart Automation

AI that not only responds, but acts

By integrating a contextual protocol for automation, Tissia can access and execute actions in your systems. There is no need for copy-paste or manual intervention.

Check stocks and availabilities in real time
Create orders and bookings automatically
Schedule appointments on your calendar
Update records in CRM
Search the Knowledge Base
Generate reports and documents
Features

Everything you need for exceptional customer service

Complete platform for automating and transforming customer communication. Built for performance.

AI Advanced Conversational

Understand the context, emotions and intention of customers. Responds naturally in their language, including to informal expressions and complex questions.

All channels, one platform

WhatsApp, Facebook Messenger, Instagram, email and website widget - all conversations in a unified dashboard.

Smart Knowledge Base

Upload documents, FAQs, and product information. AI learns and responds precisely based on your data.

Smart Escalation

Automatically detects when human intervention is needed and transfers the conversation to agents, with all the context included.

Analytics and Reports

Real-time dashboards with performance metrics, customer satisfaction, conversation volumes, and trends.

Available 24/7/365

Customers get instant answers, anytime - at night, on weekends, or on holidays. No waiting time.

Complete catalog

Manage products, services, menu and bookable resources. The AI presents your offering and guides customers toward purchase.

Automated bookings

Complete booking system with real-time availability. Customers book directly from the conversation, without manual intervention.

Order management

Order processing, status tracking and automated notifications. Customers receive real-time updates about their orders.

API & Integrations

Complete REST API and webhooks for real-time synchronization with your existing systems. Bidirectional integration.

Capabilities

More than a chatbot - a complete platform

Tissia integrates all the tools needed for complete automation of customer interactions.

Catalog System

Manage your entire offering in one place.

  • Products with variants and stock
  • Services with duration and pricing
  • Digital menu for restaurants
  • Bookable resources (rooms, equipment)

Bookings & Appointments

Fully automate the booking process.

  • Real-time availability
  • Automatic confirmations and reminders
  • Cancellation and rescheduling management
  • External calendar synchronization

Orders & Deliveries

From order to delivery, everything automated.

  • Automated order processing
  • Real-time status tracking
  • Notifications at every stage
  • Complete customer order history

Reviews & Feedback

Collect and manage customer feedback.

  • Automatic review requests
  • Moderation and approval
  • Automated feedback responses
  • Sentiment analysis

API & Webhooks

Seamless integration with your existing systems.

  • Fully documented REST API
  • Webhooks for all events
  • Bidirectional synchronization
  • Rate limiting and secure authentication

Onboarding & Multilingual

Quick setup and support for a global audience.

  • Step-by-step guided tour
  • Pre-configured templates
  • 34 supported languages
  • Automatic customer language detection
How it works

From zero to AI in 3 simple steps

1

Setup and Training

Upload documents, FAQs, and information about your business. The AI learns in a few hours.

2

Channel Integration

Connect WhatsApp, Facebook, website and email. Easy integration, no code required.

3

Launch and Optimize

Start the chatbot and track performance. AI is continually improving from conversations.

Industries

Solutions for every industry

From retail and ecommerce to healthcare and education - Tissia adapts to the specific needs of your industry.

E-commerce

Order support, returns, deliveries

Heath

Appointments, information, triage

Real Estate

Views, Property Questions

Hospitality

Reservations, menu, information

Auto

Service, parts, appointments

Education

Enrollments, courses, support

PROFESSIONAL SERVICES

Consultancy, appointments

Public sector

Citizens' information, counter

Pricing

Simple plans, transparent pricing

No hidden costs. Choose the right plan for your business and scale when you need to.

Starter

€49 /month

For business

  • 250 conversations/month
  • 1 channel (website)
  • 1 user
  • Knowledge Base
  • Basic Reports
  • Agents Escalation

Growth

€149 /month

For growing businesses

  • 1.000 conversations/month
  • 2 channels
  • 3 users
  • Knowledge Base
  • Agents Escalation
  • Advanced reports

Business

€499 /month

For large organizations

  • 5.000 conversations/month
  • All power channels
  • 25 users
  • All functionalities
  • Custom SLA
  • Full support

Enterprise & Public Sector

High volumes, dedicated infrastructure or special compliance requirements? We offer customized packages with guaranteed SLA, dedicated account manager and custom integrations.

30 Days
FREE!
Why Tissia

Built for ambitious businesses

We're not just another generic chatbot. Tissia is the AI platform that understands the context, intent and nuances of each conversation.

34 languages and dialects

Communicate naturally with customers in their language, including local expressions and cultural nuances.

EU GDPR & Hosting

Data stored in the EU, full GDPR compliance.

Support + Sales

Not just support - the AI agent actively sells your products and services, like a sales representative.

Local support

Team in the EU, support in your language.

70%

Reduction of support costs

<3s

Average Response Time

24/7

Availability

85%

Auto-solve

Event Testimonials

What our customers say

CC

Cosmin C.

Online shop

Since we've been using Tissia, our support team can focus on complex cases. The chatbot automatically solves 80% of questions about orders and deliveries.

RT

Ramona T.

Manager, Medical Clinic

Patients can make appointments online 24/7. We reduced phone calls by 60% and patient satisfaction increased significantly.

RC

Radu C.

Owner, Restaurant

Customers can book and see the menu directly on WhatsApp. The implementation took only a week and went flawlessly.

Frequently asked questions

Have questions? We have answers

Tissia is an AI platform for customer service automation. It uses advanced artificial intelligence to automatically answer customer questions via chat, WhatsApp, Facebook Messenger, and email, 24/7. The AI learns from the documents and information you upload about your business.

30 minutes implementation time, but a custom implementation can take approximately 2 weeks. This includes platform configuration, communication channel integration, AI training with your business-specific information and complete testing. For more complex cases, the duration may vary.

Tissia supports 34 languages and dialects, including Romanian, English, German, Hungarian, French, Polish, Italian and many more. The system is optimized for natural communication and supports multilingual businesses.

When Tissia detects a complex question or dissatisfied customer that requires special attention, it automatically transfers the conversation to a human agent. Agents get all the context of the conversation to continue without interruptions. You can configure escalation rules to your liking.

Absolutely. Tissia is fully GDPR compliant. The data is stored on servers in the European Union, encrypted in transit and at rest. You have full control over your data and can export or delete it at any time. We don't use your customer data to train models for other customers.

Yes! Tissia includes a complete catalog, booking and order system. You can manage products, services, menu and bookable resources. Customers can make bookings and orders directly from the conversation, and you receive notifications and can track everything from the dashboard. The system also includes webhooks for synchronization with other systems.

Absolutely. Tissia offers a fully documented REST API and webhooks for all important events (bookings, orders, etc.). You can sync bidirectionally with your CRM, ERP or any other system. The API supports secure authentication and rate limiting for protection.

Didn't find the answer?

Contact us
Tissia implementations

Who uses Tissia?

Here are some examples of businesses that use Tissia AI agents to better serve their customers.

Carpathica Academy

Education & Courses

Educational platform offering personal and professional development courses. The AI agent answers questions about courses, prices, bookings and certifications.

Course information Bookings 24/7 Support
See website

Panthero

B2B Cybersecurity

Web security platform (WAF) with fraud prevention features. The AI agent answers technical questions about services, prices, integrations and provides support for B2B customers.

Service info Technical support B2B 24/7
See website

Want to see Tissia in action for your industry?

Try the live demo

Ready to transform customer service?

Get started for free and see how Tissia can reduce costs and improve your customer satisfaction. No credit card required.

GDPR compliant • EU hosting • Dedicated support

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