Transform customer service with Artificial Intelligence
Automatizează vânzările și suportul clienți, răspunde instant 24/7 și redu costurile cu până la 70%. Agenți AI integrați cu WhatsApp, Facebook și website.
Tissia AI
Online nowConnected to your entire ecosystem
Tissia communicates with customers and acts in your systems - all automatically, intelligently and securely.
Communication channels
Be present where your customers are
All conversations in a single unified dashboard, with intelligent transfer to human agents when needed.
Internal systems
The AI acts in your systems
Secure and controlled access - you define what the AI can access and execute.
Integrated Features
Everything you need, included in the platform
Products & Services
Live availability
Processing & Status
Customer feedback
REST & Webhooks
Multilingual
All features are ready to use - no complex configurations or additional integrations required.
AI that not only responds, but acts
Through integration of a contextual automation protocol, Tissia can access and execute actions in your systems. No more copy-paste or manual intervention needed.
Everything you need for exceptional customer service
Complete platform for automating and transforming customer communication. Built for performance.
Advanced Conversational AI
Understands customer context, emotions and intent. Responds naturally in their language, including informal expressions and complex questions.
All channels, one platform
WhatsApp, Facebook Messenger, Instagram, email and website widget - all conversations in one unified dashboard.
Intelligent knowledge base
Upload documents, FAQs and product information. The AI learns and responds accurately based on your data.
Intelligent escalation
Automatically detects when human intervention is needed and transfers the conversation to agents, with full context included.
Analysis and Reports
Real-time dashboards with performance metrics, customer satisfaction, conversation volumes and trends.
Available 24/7/365
Customers get instant responses, anytime - night, weekends or holidays. No waiting time.
Complete catalogue
Manage products, services, menu and bookable resources. The AI presents your offering and guides customers towards purchase.
Automated bookings
Complete booking system with real-time availability. Customers book directly from the conversation, without manual intervention.
Order management
Order processing, status tracking and automated notifications. Customers receive real-time updates about their orders.
API & Integrations
Complete REST API and webhooks for real-time synchronisation with your existing systems. Bidirectional integration.
More than a chatbot - a complete platform
Tissia integrates all the tools needed for complete automation of customer interactions.
Catalogue System
Manage your entire offering in one place.
- Products with variants and stock
- Services with duration and pricing
- Digital menu for restaurants
- Bookable resources (rooms, equipment)
Bookings & Appointments
Fully automate the booking process.
- Real-time availability
- Automatic confirmations and reminders
- Cancellation and rescheduling management
- External calendar synchronisation
Orders & Deliveries
From order to delivery, everything automated.
- Automated order processing
- Real-time status tracking
- Notifications at every stage
- Complete customer order history
Reviews & Feedback
Collect and manage customer feedback.
- Automatic review requests
- Moderation and approval
- Automated feedback responses
- Sentiment analysis
API & Webhooks
Seamless integration with your existing systems.
- Fully documented REST API
- Webhooks for all events
- Bidirectional synchronisation
- Rate limiting and secure authentication
Onboarding & Multilingual
Quick setup and support for a global audience.
- Step-by-step guided tour
- Pre-configured templates
- 34 supported languages
- Automatic customer language detection
From zero to AI in 3 simple steps
Setup and Training
Upload your documents, FAQs and business information. The AI learns in a few hours.
Channel Integration
Connect WhatsApp, Facebook, website and email. Simple integration, no code required.
Launch and Optimise
Start the chatbot and monitor performance. The AI continuously improves from conversations.
Solutions for every industry
From retail and e-commerce to medical services and education - Tissia adapts to your industry's specific needs.
E-commerce
Order support, returns, deliveries
Healthcare
Appointments, information, triage
Imobiliare
Viewings, property queries
HoReCa
Bookings, menu, information
Auto
Service, parts, appointments
Educație
Registrations, courses, support
Professional Services
Consulting, appointments
Public Sector
Citizen information, counter
Simple plans, transparent pricing
No hidden costs. Choose the right plan for your business and scale when you need to.
Starter
For small businesses
- 250 conversations/month
- 1 channel (website)
- 1 utilizator
- Knowledge base
- Basic reports
- Agent escalation
Growth
For growing businesses
- 1.000 conversations/month
- 2 channels
- 3 utilizatori
- Knowledge base
- Agent escalation
- Advanced reports
Professional
For medium teams
- 3.000 conversations/month
- 4 channels
- 10 utilizatori
- All Growth features
- API integrations
- Priority support
Business
For large organisations
- 5.000 conversations/month
- All channels
- 25 utilizatori
- All features
- Custom SLA
- Priority support
Enterprise & Public Sector
High volumes, dedicated infrastructure or special compliance requirements? We offer customised packages with guaranteed SLA, dedicated account manager and custom integrations.
Built for ambitious businesses
We're not just another generic chatbot. Tissia is the AI platform that understands the context, intent and nuances of every conversation.
34 languages and dialects
Communicate naturally with customers in their language, including local expressions and cultural nuances.
GDPR & EU Hosting
Data stored in the EU, full GDPR compliance.
Support + Sales
Not just support - the AI agent actively sells your products and services, like a sales representative.
Local support
Team in the EU, support in your language.
Support cost reduction
Average response time
Availability
Automatic resolution
What our customers say
Cosmin C.
CEO, Online Store
Since we started using Tissia, our support team can focus on complex cases. The chatbot automatically resolves 80% of questions about orders and deliveries.
Ramona T.
Manager, Medical Clinic
Patients can make appointments online 24/7. We've reduced phone calls by 60% and patient satisfaction has increased significantly.
Radu C.
Owner, Restaurant
Customers can make reservations and see the menu directly on WhatsApp. Implementation took just one week and worked flawlessly.
Have questions? We have answers
Didn't find the answer?
Contactează-neWho uses Tissia?
Here are some examples of businesses that use Tissia AI agents to better serve their customers.
Carpathica Academy
Education & CoursesEducational platform offering personal and professional development courses. The AI agent answers questions about courses, prices, bookings and certifications.
Panthero
B2B CybersecurityWeb security platform (WAF) with fraud prevention features. The AI agent answers technical questions about services, prices, integrations and provides support for B2B customers.
Want to see Tissia in action for your industry?
Try the live demoReady to transform customer service?
Start free and see how Tissia can reduce costs and improve your customers' satisfaction. No credit card required.
GDPR compliant • EU hosting • Dedicated support
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